strategic communications

Strategic communications influences both your external reputation and effective engagement with employees and stakeholders.
We will communicate your vision and purpose to your audiences, putting ourselves in their shoes. We will help define who they are if needed, how you want them to feel and what you need to tell them to achieve your goals.

reputation management

Every crisis is unique. Our strategic reputation management skills will help you to respond effectively and humanely if things go wrong.
We have over 20 years of experience in crisis management, managing a wide variety of complex scenarios. Our aim is to prevent (where possible) or minimise reputational damage to your brand by being prepared, communicating with clarity, supporting your recovery and identifying tangible improvements for the future.

public relations
and personal publicity

PR strengthens trust, reputation and relationships. It influences and creates connections by telling great stories, building a consistent narrative and cementing positive relationships with your stakeholders and the public.
Whether its your business or your own personal branding, our expertise in strategic PR will get you noticed where you want to be and positioned how you want to be.

copywriting

Words shape our thoughts, emotions, perceptions and behaviour.
We offer tone of voice and messaging development work which aligns with brand positioning, effectively communicating your values, positioning and USP.
We also offer long copy, website copywriting, script and speech writing services, along with proofreading and editing.

internal communications

Your organisation’s colleague engagement has a direct impact on employee motivation, organisational identity and workforce commitment.
Good colleague engagement means productivity, innovation, retention and customer satisfaction. Bad engagement means lack of trust, negativity and high turnover.
We will strategically review your internal comms and organisational culture and values while listening to views and feedback. We consider emotional drivers, leadership buy in, enablers and two way communications as part of the process.

change management
communications

The only certainty in life is change. We consider change theory as part of the change management process, consulting models of change, agile and waterfall approaches, stakeholder and leadership attitudes and behaviours, change narrative, communications and planning. Our goal is to make the change process as considerate and people-centric as possible, taking teams with us along the way.

content creation

From news stories to video, infographics to animation, we will help to support the delivery of your communications strategy and organisational goals by producing content which is engaging, relevant and relatable for the people you want to reach.

website development

Collaborating with partners where needed, we create clear and easy to navigate websites, carefully structuring information for the reader and generating content that to communicates the essentials and bring you new business leads.